Department of Transportation (CDOT)

Service Desk

Your OIT Service Desk and Deskside Support teams:
  • Serve as the first point of contact for all customer incidents, problems, issues, and needs
  • Assist with desktop and laptop computers, tablets, mobile devices, printers and applications
Phone: 303.239.HELP(4357) (option 2, then option 2)
Email: oit_servicedesk_cdot@state.co.us
Customer Portal: colorado.gov/oitcustomerportal

Printable Service Desk contact sheet for CDOT >>

IT Director

Your IT Director:
  • Ensures strategic alignment of agency needs and OIT services 
  • Understands agency mission and objectives
  • Builds positive and productive relationships with agency executive staff
  • Leads collaborative efforts across OIT to deliver IT services 
Ed Trainer is the IT Director for the Department of Revenue (DOR). Ed has 24 years with the state. He spent 21 years at the Colorado Department of Public Health and Environment (CDPHE) and served as their IT Director for four years. For the past three years, Ed has served as Deputy Director of Infrastructure Operations and Director of Systems Infrastructure. Ed has dedicated his entire career in supporting all Coloradans through technology. Email Ed at ed.trainer@state.co.us.