History Colorado (HC)

Service Desk

Your OIT Service Desk and Deskside Support teams:
  • Serve as the first point of contact for all customer incidents, problems, issues, and needs
  • Assist with desktop and laptop computers, tablets, mobile devices, printers and applications
Phone: 303.239.HELP(4357) (option 7, then option 1)
Email: oit_servicedesk_hq@state.co.us
Customer Portal: colorado.gov/oitcustomerportal

Printable Service Desk contact sheet for HC >>

IT Director

Your IT Director:
  • Ensures strategic alignment of agency needs and OIT services 
  • Understands agency mission and objectives
  • Builds positive and productive relationships with agency executive staff
  • Leads collaborative efforts across OIT to deliver IT services 
Rich Medina is the IT Director for History Colorado (HC). He started with the state in December 2010 as the IT Director for the Department of Revenue before moving to CDA and HC in 2014. Interesting facts: Rich owned and operated a restaurant for 10 years and has run five marathons! Email Rich at rich.medina@state.co.us.