Top Areas of Interest

Areas of interest

Our Top Five Positions

We offer a diverse number of opportunities and a broad scope of work for every individual.  Here is a brief look into our Top Five positions.

  1. Application Developers work across the full Software Development Life Cycle (SDLC) from business requirements to support. Developers work with business analysts and customers to understand requirements and with team members to apply secure programming techniques using standards and best practices; commenting code for peers and testers; performing unit testing, configuration management, source code control, deployment and release management; and providing support services as needed. Operational support services vary in scope from minor bug fixes (tickets) to major enhancements (change orders). As an application reaches the sunset stage, the developer is also expected to participate in planning efforts around replacement and modernization. OIT hires Developers, Senior Developers, and Principal Developers with a range of skills such as in Java, HTML, .NET, CSS, or ColdFusion, just to name a few.  

  2. Deskside Support identify, evaluate, implement, document and maintain solutions for OIT using computer-based technology in a LAN/WAN environment. Provide Tier II support, training, assistance, guidance, and maintenance to end-users in the areas of software, hardware and local and wide area network.  Deskside Support teams interact with multiple layers of the organization and contribute to key partnership initiatives within the state agencies.

  3. Service Desk provides Tier I and Tier II support for customers using OIT Applications by troubleshooting and resolving tickets or escalating tickets to the appropriate program area. Develop knowledge base documents related to OIT Applications to provide training and troubleshooting guidance to the IT support staff and organization, and maintain frequently asked questions documents to assist fellow service desk staff to provide daily services. Assist with user acceptance testing on OIT applications upon request.

  4. Security Administration oversees the design, management, operation, configuration, and effectiveness of security devices such as firewalls, DMZ gateways, VPN, IDS/IPS (intrusion detection and prevention devices), and endpoint security for the State and ensures the enforcement of State cyber security policies.  This position is responsible for the design, configuration, deployment, and maintenance of the comprehensive enterprise security infrastructure, analyzing risks areas, and providing solutions to meet business objectives meanwhile assisting end-users and customers to comply with statutory and regulatory requirements regarding information access, security, and privacy policies. 

  5. The Business Analyst is responsible for translating business problems or needs into business requirements and functional specifications. A successful Business Analyst is adept at using tools for preparing reports, streamlining business processes, and explaining and documenting project plans and processes. This position coordinates project reporting and tracking through standardized tools and provides assistance to the project managers, development managers, and technical teams. The Business Analyst operates at the application level.
Additional Positions of Interest

There is plenty of exciting work happening behind the scenes that make OIT a unique organization compared to peers in the private sector.  Here are a few other positions of interest that we would like to highlight.

Access Control ensures proper security account provisioning and support to agency network, email, resources, mainframe, and applications according to the security policies and procedures in place for State employees, Colorado county employees, and various end-user access.  In addition to facilitating customer security administration for the array of clientele, this position also evaluates appropriate access and enables or disables access to Local Area Networks, Remote Access, and agency-specific applications.

System Administrator has hands-on and direct interaction with agency partners to ensure proper system hardware, operating systems, software systems, and infrastructure is in place in accordance to standards and operational requirements for the delivery of services to and by the agency.  Accountable for the variety of systems supporting agency applications and business processes, this position monitors and manages installation, configuration, intrusions, failures, and full system life-cycle to ensure system integrity is achieved and maintained.  This position provides subject-matter expertise in design recommendations and ensures the foundation is in place to support the systems infrastructure for delivering and providing end-user support.

Network Administrator provide highly technical network communication support including but not limited to LAN/WAN/Internet communications technologies as well as infrastructure implementation and maintenance such as router, switches, firewalls, VPN, wireless access points, controllers, and Voice-over-IP technologies.  This position provides subject-matter expertise in design recommendations and ensures connectivity is in place to support the network infrastructure for delivering and providing end-user support.  

Information Technology Director is a member of the Customer Office Senior Leadership team that works directly with Executive Agencies within the state. The IT Director’s responsibility is to provide leadership to State agencies and County Stakeholders in providing a business relationship, account management, and ensuring technological service delivery to support each Agency’s mission. A significant part of this job is partnering with Agency leadership to define and prioritize ongoing strategic IT plans and budgets. The IT Director is a trusted partner of the Executive Agencies and County Leadership, guiding technological road maps, supporting service level management, and aligning new business goals and needs with appropriate standards and existing enterprise projects/initiatives.  Managing, approving, and overseeing all aspects of IT service delivery to their respective Agency(ies)/Counties, IT Directors are a crucial bridge to the collaborative efforts for OIT and the State.