Colorado Benefits Management System


The Colorado Benefits Management System (CBMS) and Program Eligibility & Application Kit (PEAK) are the essential technologies through which Coloradans most in need receive food, cash and medical assistance. To date, more than 2 million individual cases have been worked through CBMS, signifying the vast impact of the system in the state of Colorado.


In 2011, the Colorado General Assembly agreed to fund a major overhaul of the system, which resulted in the successful September 2013 completion of the most significant build in CBMS history. During this time, several agencies, including OIT, Health Care Policy and Financing (HCPF) and the Colorado Department of Human Services (CDHS), worked together with contractors to implement the Affordable Care Act and requirements for Connect for Health Colorado, the state's health insurance exchange. This monumental effort required 50,000 hours of development and more than 16,000 hours of testing to ensure that CBMS/PEAK worked well for Coloradans at this critical juncture.

The system performed beyond expectations and maintains a system timeliness of 94 percent, well above the 80% mandated by a court order. Additionally, CBMS/PEAK now offers real-time eligibility (RTE) determinations for Medicaid. This innovation has put Colorado near the top in the nation for RTE technology, with more than 80 percent of all Medicaid applications happening in real-time. Coloradans in need of health care coverage who might have waited 45 days for their eligibility determination, now can receive that information in as little as 45 minutes.