Message from the CIO


Hello!


The Governor’s Office of Information Technology (OIT) quarterly newsletter provides helpful tech tips and news for state employees. Given Governor Polis’ emergency declaration in response to the coronavirus disease (COVID-19) outbreak, we’ve dedicated this edition to providing you with timely and relevant information on working remotely. We have tips for business productivity in G Suite, best practices for keeping your state and personal computers secure, and information about the latest attempts of cybercriminals taking advantage of people looking for COVID-19 facts.


These are challenging times in Colorado and around the world with the onset of COVID-19. The degree of uncertainty that exists can understandably breed anxiety, and messages that intend to inform and help can make people more afraid. However, we can and will get through this together! Read this short blog post with practical pointers on how to be strong and resilient so we can continue to serve Coloradans.


OIT continues to be dedicated to supporting you and the mission of your agency to serve all Coloradans. If you need IT information or help, contact the OIT Service Desk at colorado.gov/oitcustomerportal or 303.239.4357.


Theresa Szczurek, Ph.D.

Chief Information Officer and Executive Director

Tech Tips While Working Remotely 
Where to go for helpful technology resources.

Whether working remotely is new to you, or you’re a seasoned remote work pro, there may be some things you haven’t thought about. Take some time to read OIT’s Tech Kit: Guidelines & Resources for Remote Workers to help you maintain productivity while working securely online. The Tech Kit includes items such as equipment recommendations, security tips, G Suite productivity information, Acceptable Use Policy reminders, and guidelines for using personal devices. The Tech Kit is just one of the resources created for remote work that is posted on TechU. On TechU, you can also find more in-depth information related to cybersecurity and several of the business solutions OIT supports.


Productivity Pointers for G Suite


Did you know you can work in Gmail and Docs even without an internet connection? 

Working offline is just one of the settings you can choose before you start working remotely. So even if you lose internet connection while away from the office, you won’t lose work or precious time. We’ve put together this simple sheet of Google Tips & Tricks for Working Remotely to help you get the most from your state Google account. 


If you want to learn even more, be sure to check out our Google section on TechU. We have video tutorials for just about every app, and links to the G Suite Learning Center for the most up-to-date information. 

Beware! Coronavirus as Phishing Bait
As you look for information about COVID-19, cybercriminals may be looking for you.

Cybercriminals are finding ways to use the Coronavirus pandemic to their advantage by launching phishing attacks and setting up fake websites. One scam that has been reported uses an email falsely representing the World Health Organization (WHO). The email asks for passwords or instructs the recipient to click on a link that downloads malicious software, or that takes them to a portal designed to harvest credentials. 


A malicious website pretending to be a live map for COVID-19 Global Cases by Johns Hopkins University has also been discovered. If you receive a link to a map with this title - do not click on it! Clicking on the website infects your computer with malware. Take a look at what the website looks like in the image below. If it looks familiar and you think you may have clicked on it with your state computer, please report it to the OIT Service Desk immediately. 


Patch Equals Protection

 If you haven't patched your computer yet, it's time to take action.

The words “patchwork quilt” and “Cabbage Patch Kids” may bring pleasant memories from your past. But if you haven't patched your computer, it’s time to take action so you don’t experience unpleasant consequences.


The National Security agency reports that more than 900 million PCs worldwide using Microsoft Windows 10 operating systems have been left vulnerable to spoofing cyberattacks. This means “bad actors” can create websites with software that your computer would recognize as legitimate until it is too late...you have downloaded the malware and it has infected your computer. 


There’s no need to worry, though, as long as your state computer is using Windows 10. OIT has worked to make sure that all of our state systems are patched and protected. 


Helpful tip: If you’re using Windows 10 at home, we’d like to pass along some guidance for how to protect your personal computer. It’s easy, just one simple step - turn on automatic updates and let them run. Once you do, the word “patch” can once again take you to a happy and safe place.


Did you know you can reset your network password?  

Go to the passwords section TechU and click follow the prompts to set up an account and you’ll be ready to reset your own network password. No help needed!


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